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Frequently Asked Questions
How do I get connected to an interpreter?
How long does it take to get connected to an interpreter?
Are interpreters available after business hours and on weekends?
How are language request errors handled?
What should I do in the case of a poor sound quality call?
How should the call be handled once the interpreter is connected to the call?
Are your interpreters trained in specific industry terminology?
What should I do to facilitate the interpretation?
Are all calls confidential?
Are all calls monitored for quality assurance?
Are all calls recorded?
How do I report poor service?
How are your language services billed?
Call Local 832-399-2100/Toll Free 1-(888)-649-2879/Fax: 832-399-2101